Returns & Exchanges
At GearUP Booster Shop, we stand behind the quality of our high-performance electronics and offer a 30-day return policy for items in original condition. If your gear doesn't meet your performance expectations, we are committed to making it right with a straightforward exchange or refund.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the electronic items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the product in its original packaging including all manuals, cables, and accessories to ensure full credit and prevent damage during transit.
Ship to GearUP
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or ship your replacement unit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing