Frequently Asked Questions
Everything you need to know about your GearUP experience.
Are your electronics covered by a warranty?
Yes, all products purchased from GearUP Booster Shop come with a standard 12-month manufacturer warranty covering any technical defects or hardware failures.
How long does shipping take for high-end components?
Standard shipping typically takes 3-5 business days. For sensitive electronic components, we use specialized protective packaging and offer expedited 24-hour shipping options at checkout.
What is your return policy for opened electronics?
We accept returns within 30 days of delivery. If the item has been opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund.
Do you offer technical support for product setup?
Absolutely. Our expert technical team is available via live chat and email to assist you with installation, driver updates, and troubleshooting for any gear purchased from our store.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure financing options like Klarna and Affirm for higher-priced electronics.
How can I track my order status?
Once your order is processed, you will receive an automated email containing a tracking number and a link to our real-time tracking portal.